Distribution
Delivering your chats to the right people
34 articles
Navigating Distribution
Distribution SummaryDistribution
Distribution Delivery States
Distribution Exports
Twilio Error CodesDelivery state error code | Failed Distribution
Customizing messages for chat states (Pending, Closed, Ended)
Submitting a VOM Sample Request
Invitations
Invite subscribers
What is an invitation?
Manually opening and closing invites
Scheduling invites
How to target a segment of participants or filter participants for invitationsTarget filtered participants in invitations
Testing / Preview SMS
Testing / Preview Email
Smart invitations
Targets all subscribed members for invitations
How to target specific ids for an invitationTarget specific participant ids
How to target the most current set of participants matching the criteriaUse Live Updating feature to target the current set of participants
How to create an invitation with random samplingSet up invitation to randomly sample members
Custom email template for distributions
How to send an invitation using an external platform?Using Rival’s External Distribution Webhook [Enabled by request]
How to send an invitation via WhatsApp?Using Rival’s External Distribution Webhook [Enabled by request]
Chat Links
Setup chat links
How to Create a Chat Link for RespondentsLearn how to distribute your chat survey with a link.
How to append an Input Variable to a chat link
Various Ways Users Engage with a Link
Creating External Identifiers for a research domain
View all external Identifiers for a research domain
Add external identifier to chat URL
How to copy the chat link