Subscribed Members: Current number of subscribers in the community
Unsubscribed Members : All Time: Number of unsubscribed members from the community
Average Response Rate - last Six Months : Percentage of all completes + Over Quotas + Disqualified out of the total number of invites for research and engagement chats
Average Completion Rate - Last Six Months : Percentage of all completes + Over Quotas + Disqualified out of the total number of starts for research and engagement chats
SMS Subscribers: Current number of SMS subscribers in the community
Email Subscribers: Current number of Email subscribers in the community
Recruitment Timeline : Overall number of new members recruited in the community at each point in time
Unsubscribers Timeline : Overall number of unsubscribed members in the community at each point in time
Average Response Rate - Monthly : Percentage of all completes + Over Quotas + Disqualified out of the total number of invites for research and engagement chats
Average Response Rate - Six month rolling average: Six month rolling average percent of all completes + Over Quotas + Disqualified out of the total number of invites for research and engagement chats
Average Completion Rate - Monthly : Percentage of all completes + Over Quotas + Disqualified out of the total number of starts for research and engagement chats
Average Completion rate - six months rolling average: Six month rolling average percent of all completes + Over Quotas + Disqualified out of the total number of starts for research and engagement chats
Completed Responses - Last Six Months: Total number of completed responses
New Activities Deployed - Last six Months: Number of unique activities deployed
Videos - Last Six Months: Total number of videos collected
Images - Last six Months: Total number of images collected
Completed Responses: Overall number of completed responses in the community at each point in time
New Activities Deployed: Overall number of new unique chat activities deployed at each point in time
Member Engagement :
Active members: Number of members that have at least 1 research or engagement chat completed + Disqualified + Over Quota in the last 6 months
Inactive Members: Number of members that have < 1 research or engagement chat completed + Disqualified + Over Quota in the last 6 months
Not Engaged Members: Number of participants that have not received an invitation in the last 6 months
New Members: Number of participants that have subscribed to the community in the last 3 months
Member Engagement Status: Breakdown of member engagement status
Apart from the above mentioned metrics, the dashboard will also show demographic information based on the profile attributes added in the domain.
You might see some percentages in response rates and completion rates that are over 100%. This is when there are members entering a chat in one month and completing in the other.