If you're experiencing an issue, please send the details to support@rivaltech.com, and our Technical Support team will be happy to assist you.
To help us investigate the issue as quickly as possible, please include the following information:
A description of the issue.
A link to the chat where the chat was authored in the Rival platform, or the relevant research domain URL.
Screenshots or a screen recording demonstrating the issue.
Any additional information that may help us reproduce or understand the problem.