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Different types of Attributes and how to view them

Updated over a week ago

You can view all profile attributes defined in your community — including Custom Attributes, System Attributes, and External Identifiers — from the Attributes section. This helps you understand what participant information is being collected and how it’s organized within the platform.

  1. From the app header or central navigation, click on the Participants / Community tab.

  2. In the left-hand navigation, click on the Attributes tab.

  3. At the top of the page, you’ll see three tabs:

    • Custom Attributes
      These are attributes created by you or your team to capture additional participant information specific to your research needs.
      The table includes the following columns:

      • Label – Name of the attribute

      • Type – Value type (e.g., Text, Numeric, Single Choice, Multiple Choice)

      • Description – Optional summary of what the attribute represents

      • PII – Displays Yes or No to indicate whether the attribute contains personally identifiable information

      • Created Date – Date when the attribute was created

      • Created By – Name of the user who created the attribute

      • Status – Indicates whether the attribute is Active or Discarded

      • Action – Menu for viewing, editing, or discarding the attribute

    • System Attributes
      These are predefined attributes automatically available in every community. They cannot be edited or removed.
      The table includes the following columns:

      • Label – Name of the system attribute

      • Type – Value type (e.g., Text, Date and Time, Email Address etc.)

      • Description – Explanation of what the system attribute represents
        (Example system attributes include TimeZone, EmailAddress, and SubscriptionStatus.)

    • External Identifiers
      These are attributes or variables used to store a participant’s unique identifier from an external system (for example, CRM or panel ID).
      For setup details, refer to the guide

  4. Use the Search bar at the top of the page to find specific attributes quickly by name.

  5. Click the More Actions (⋮) icon next to any attribute to view, edit, or discard it (available only for custom attributes).

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