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Branding your conversational surveys

Branding your conversational surveys

Updated over 3 months ago
  1. Navigate to your chat

  2. Click "EDIT CHAT"

3. Click "SETTINGS"

4. Click "BRANDING"

5. You can now see three tabs - Name and Logo, Colours and Imagery.

6. You can edit the name of the community

7. There is also an ability to completely remove the name, keep the name or add name and tagline

8. When you add a tagline it appears on the preview as well on the right

9. Next Lets add some logos and avatars

10. Size guides are provided on each of the images that need to be uploaded

11. Click "DONE" to save an image

12. Updating contact card will allow you to update the information that appears on an SMS

13. Click "APPLY CHANGES"

14. Click "DARK MODE" to see how the chat will appear when dark mode is enabled

15. Click "VIEW ON DESKTOP" shows how the chat will appear to the user on a desktop

16. Next, lets click on "COLOUR"

17. You can update that by clicking on the colour

18. This opens a window where you can change the colour either by providing HEX or RGBA values, or simply by using the colour selector

19. Click "APPLY" once done and the preview will update with the latest colours

20. Click "APPLY CHANGES" to save the colours

21. Lastly "IMAGERY" allows you to update an image

22. A light or dark treatment along with opacity can be applied for ease of readability on the images.

23. You can also select the image as a background - this is only available for desktop

24. Click "Use as full page background"

25. Click "VIEW ON DESKTOP" to preview how the image looks

26. Click "APPLY CHANGES"

27. Once you are satisfied, click apply changes

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