# Rival Technologies Help Center

> Welcome to our help section!

## Quick Set up 

- [How to log in to Rival Tech for the first time](https://help.rivaltech.io/en/articles/10362558-how-to-log-in-to-rival-tech-for-the-first-time.md): Start your Rival Journey
- [Opening Rival for the first time](https://help.rivaltech.io/en/articles/10458555-opening-rival-for-the-first-time.md): Steps to navigate to your research domain
- [Creating a basic chat](https://help.rivaltech.io/en/articles/10439022-creating-a-basic-chat.md): Learn to create chats and test them
- [How to navigate the Help Center](https://help.rivaltech.io/en/articles/10459545-how-to-navigate-the-help-center.md): Access resources and get support
- [Rival Platform Password Policy](https://help.rivaltech.io/en/articles/12895086-rival-platform-password-policy.md)
- [Multi-lingual Chats - Quick Reference](https://help.rivaltech.io/en/articles/15424555-multi-lingual-chats-quick-reference.md)

## Chat Organization

- [All Chats Table](https://help.rivaltech.io/en/articles/15938678-all-chats-table.md)
- [Deleting/ Archiving chats](https://help.rivaltech.io/en/articles/11056134-deleting-archiving-chats.md)
- [Duplicating a Chat](https://help.rivaltech.io/en/articles/15280240-duplicating-a-chat.md)
- [Searching Chats and Folders](https://help.rivaltech.io/en/articles/16074881-searching-chats-and-folders.md)
- [Sorting Folders and Chats](https://help.rivaltech.io/en/articles/16074856-sorting-folders-and-chats.md)
- [Adding Folders and Chats to Favorites](https://help.rivaltech.io/en/articles/16074872-adding-folders-and-chats-to-favorites.md)

## Authoring

- [How to Create a Chat](https://help.rivaltech.io/en/articles/15279416-how-to-create-a-chat.md)
- [Message Cards](https://help.rivaltech.io/en/articles/10042955-message-cards.md)
- [Open Ended Questions](https://help.rivaltech.io/en/articles/10042983-open-ended-questions.md)
- [Single and Multiple Choice Cards](https://help.rivaltech.io/en/articles/10042957-single-and-multiple-choice-cards.md): Selection Questions
- [Single and Multiple Choice Grid Cards](https://help.rivaltech.io/en/articles/10042994-single-and-multiple-choice-grid-cards.md): Selection Questions
- [Recontact Card](https://help.rivaltech.io/en/articles/10043000-recontact-card.md): Allow participant to subscribe to the community through SMS or Email.
- [Jump Ahead Card](https://help.rivaltech.io/en/articles/10136169-jump-ahead-card.md): Other cards
- [Redirect Card](https://help.rivaltech.io/en/articles/10136176-redirect-card.md)
- [Email Address Card](https://help.rivaltech.io/en/articles/10136160-email-address-card.md): Other cards
- [Participation Marker](https://help.rivaltech.io/en/articles/10136180-participation-marker.md)
- [Hidden Variable Assignment card](https://help.rivaltech.io/en/articles/10136163-hidden-variable-assignment-card.md)
- [Profile Question Card](https://help.rivaltech.io/en/articles/10042999-profile-question-card.md)
- [Actions Button](https://help.rivaltech.io/en/articles/10136152-actions-button.md)
- [Display Logic](https://help.rivaltech.io/en/articles/10136145-display-logic.md)
- [Quotas](https://help.rivaltech.io/en/articles/10136174-quotas.md)
- [Anchor choice](https://help.rivaltech.io/en/articles/10684453-anchor-choice.md)
- [Choice Randomization](https://help.rivaltech.io/en/articles/10658327-choice-randomization.md): Choice settings
- [Enabling media gallery in choices](https://help.rivaltech.io/en/articles/10684457-enabling-media-gallery-in-choices.md)
- [Masking choices](https://help.rivaltech.io/en/articles/10658279-masking-choices.md)
- [Piping](https://help.rivaltech.io/en/articles/9672563-piping.md)
- [Text formatting options](https://help.rivaltech.io/en/articles/10658284-text-formatting-options.md)
- [Chat preview](https://help.rivaltech.io/en/articles/10550165-chat-preview.md)
- [Custom Preview Profiles](https://help.rivaltech.io/en/articles/11056214-custom-preview-profiles.md)
- [Publishing a chat](https://help.rivaltech.io/en/articles/11083984-publishing-a-chat.md)
- [Min / Max choice limit](https://help.rivaltech.io/en/articles/10684455-min-max-choice-limit.md)
- [Add URL Links](https://help.rivaltech.io/en/articles/10658282-add-url-links.md)
- [Smart Probe Text Card](https://help.rivaltech.io/en/articles/12874465-smart-probe-text-card.md): Open Ended Cards
- [How to Use Image Watermarking](https://help.rivaltech.io/en/articles/12947268-how-to-use-image-watermarking.md)
- [How to bulk edit chat values](https://help.rivaltech.io/en/articles/13134642-how-to-bulk-edit-chat-values.md): Update your chat text quickly using a CSV file
- [Reset all overrides](https://help.rivaltech.io/en/articles/13719104-reset-all-overrides.md)
- [Numeric Slider](https://help.rivaltech.io/en/articles/14491508-numeric-slider.md): Selection Questions
- [What is Thoughtfulness score?](https://help.rivaltech.io/en/articles/14862067-what-is-thoughtfulness-score.md)
- [Emoji Choice Cards](https://help.rivaltech.io/en/articles/14983315-emoji-choice-cards.md)
- [Bulk Edit Choices](https://help.rivaltech.io/en/articles/15331828-bulk-edit-choices.md)
- [How to Author a Chat](https://help.rivaltech.io/en/articles/15281005-how-to-author-a-chat.md)
- [Creating a Chat from Script](https://help.rivaltech.io/en/articles/15280266-creating-a-chat-from-script.md)
- [Global vs Locale-specific Elements](https://help.rivaltech.io/en/articles/15281061-global-vs-locale-specific-elements.md)
- [Managing Locales on an Existing Chat](https://help.rivaltech.io/en/articles/15280211-managing-locales-on-an-existing-chat.md)
- [Understanding the Chat Interface](https://help.rivaltech.io/en/articles/15279778-understanding-the-chat-interface.md)
- [Confetti Effect](https://help.rivaltech.io/en/articles/15453320-confetti-effect.md): How to use party icons in Rival chats to trigger a confetti effect for respondents
- [Randomization](https://help.rivaltech.io/en/articles/15466020-randomization.md)
- [Copy elements across chats](https://help.rivaltech.io/en/articles/15437819-copy-elements-across-chats.md)
- [Understanding Codes](https://help.rivaltech.io/en/articles/15428687-understanding-codes.md)
- [How to View and Set Custom Codes](https://help.rivaltech.io/en/articles/15428692-how-to-view-and-set-custom-codes.md)
- [Rank Order](https://help.rivaltech.io/en/articles/15926605-rank-order.md): How to set up a rank order question?

## Distribution

- [Navigating Distribution](https://help.rivaltech.io/en/articles/10556687-navigating-distribution.md)
- [Distribution Summary](https://help.rivaltech.io/en/articles/9660482-distribution-summary.md): Distribution
- [Distribution Delivery States](https://help.rivaltech.io/en/articles/9146309-distribution-delivery-states.md)
- [Distribution Exports](https://help.rivaltech.io/en/articles/9660537-distribution-exports.md)
- [Twilio Error Codes](https://help.rivaltech.io/en/articles/10134568-twilio-error-codes.md): Delivery state error code | Failed Distribution
- [Customizing messages for chat states \(Pending, Closed, Ended\)](https://help.rivaltech.io/en/articles/10843216-customizing-messages-for-chat-states-pending-closed-ended.md)
- [Submitting a VOM Sample Request](https://help.rivaltech.io/en/articles/10361957-submitting-a-vom-sample-request.md)
- [Updating chats once the distribution is active](https://help.rivaltech.io/en/articles/15024179-updating-chats-once-the-distribution-is-active.md)

## Quotas

- [How do I set up Quotas?](https://help.rivaltech.io/en/articles/10731595-how-do-i-set-up-quotas.md)
- [What are Quotas?](https://help.rivaltech.io/en/articles/10731246-what-are-quotas.md)
- [Managing Quotas](https://help.rivaltech.io/en/articles/10731876-managing-quotas.md)

## Exports

- [Exporting Chat Data](https://help.rivaltech.io/en/articles/10158798-exporting-chat-data.md)
- [How do I select the base size for my chat data export?](https://help.rivaltech.io/en/articles/10159768-how-do-i-select-the-base-size-for-my-chat-data-export.md)
- [How do I share an export to ChatHub?](https://help.rivaltech.io/en/articles/10159802-how-do-i-share-an-export-to-chathub.md)
- [How do I add or remove data points of the chat from export?](https://help.rivaltech.io/en/articles/10159987-how-do-i-add-or-remove-data-points-of-the-chat-from-export.md)
- [How do I add profile attributes to my export?](https://help.rivaltech.io/en/articles/10160044-how-do-i-add-profile-attributes-to-my-export.md)
- [How do I add data points from other chats to an export?](https://help.rivaltech.io/en/articles/10185773-how-do-i-add-data-points-from-other-chats-to-an-export.md)
- [Media exports](https://help.rivaltech.io/en/articles/9921068-media-exports.md): How to export media from a chat

## Reports

- [Topline Report](https://help.rivaltech.io/en/articles/9655401-topline-report.md)
- [Creating Custom Report](https://help.rivaltech.io/en/articles/10035648-creating-custom-report.md)
- [Create an Insight Report](https://help.rivaltech.io/en/articles/10035576-create-an-insight-report.md)
- [Add filters to a report](https://help.rivaltech.io/en/articles/10202349-add-filters-to-a-report.md)
- [View a published report](https://help.rivaltech.io/en/articles/10202341-view-a-published-report.md)
- [Publish a report](https://help.rivaltech.io/en/articles/10202335-publish-a-report.md)
- [Sorting custom / bar chart](https://help.rivaltech.io/en/articles/10202364-sorting-custom-bar-chart.md)
- [Create a formula for custom values in visualization](https://help.rivaltech.io/en/articles/10202369-create-a-formula-for-custom-values-in-visualization.md)
- [Export report as Powerpoint](https://help.rivaltech.io/en/articles/10203167-export-report-as-powerpoint.md)
- [How to share a report to ChatHub?](https://help.rivaltech.io/en/articles/10203170-how-to-share-a-report-to-chathub.md)
- [Export report as pdf](https://help.rivaltech.io/en/articles/10203156-export-report-as-pdf.md)
- [How to enable public share-links for reports?](https://help.rivaltech.io/en/articles/10203181-how-to-enable-public-share-links-for-reports.md)
- [How to add password protection to shared reports](https://help.rivaltech.io/en/articles/10203190-how-to-add-password-protection-to-shared-reports.md)
- [Exporting Crosstabs to Excel](https://help.rivaltech.io/en/articles/10203200-exporting-crosstabs-to-excel.md)
- [How to view videos and transcriptions](https://help.rivaltech.io/en/articles/10375847-how-to-view-videos-and-transcriptions.md)
- [Adding a cross tab to the report](https://help.rivaltech.io/en/articles/10186060-adding-a-cross-tab-to-the-report.md)
- [Adding a visualization to the report](https://help.rivaltech.io/en/articles/10035574-adding-a-visualization-to-the-report.md)
- [Change number formatting for visualizations](https://help.rivaltech.io/en/articles/10202324-change-number-formatting-for-visualizations.md)
- [Change visualization / chart type](https://help.rivaltech.io/en/articles/10186277-change-visualization-chart-type.md)
- [Change values for a visualization](https://help.rivaltech.io/en/articles/10202315-change-values-for-a-visualization.md)
- [Editing a visualization](https://help.rivaltech.io/en/articles/10186271-editing-a-visualization.md)
- [Editing a report](https://help.rivaltech.io/en/articles/10186272-editing-a-report.md)
- [Change visualization title](https://help.rivaltech.io/en/articles/10202311-change-visualization-title.md)
- [Sort visualization in ascending or descending order](https://help.rivaltech.io/en/articles/10202333-sort-visualization-in-ascending-or-descending-order.md)
- [Change visualization color](https://help.rivaltech.io/en/articles/10375311-change-visualization-color.md)
- [How to Share a preview link with a client that does not have a login](https://help.rivaltech.io/en/articles/10375878-how-to-share-a-preview-link-with-a-client-that-does-not-have-a-login.md)
- [Sharing a topline report](https://help.rivaltech.io/en/articles/10375859-sharing-a-topline-report.md)
- [Hiding Personally Identifiable Information \(PII\) on Topline](https://help.rivaltech.io/en/articles/15089075-hiding-personally-identifiable-information-pii-on-topline.md)

## Chat data

- [Personally identifying information](https://help.rivaltech.io/en/articles/9921036-personally-identifying-information.md)
- [Navigating chat data](https://help.rivaltech.io/en/articles/9921034-navigating-chat-data.md)
- [Bulk deleting responses from chat](https://help.rivaltech.io/en/articles/11055829-bulk-deleting-responses-from-chat.md)
- [How to download and preview media](https://help.rivaltech.io/en/articles/11071879-how-to-download-and-preview-media.md)
- [Deleting responses](https://help.rivaltech.io/en/articles/9921037-deleting-responses.md)
- [Sentiment Analysis](https://help.rivaltech.io/en/articles/9923099-sentiment-analysis.md)

## Rival Discussions

- [Rival Discussions](https://help.rivaltech.io/en/articles/14500331-rival-discussions.md): What is Rival Discussions?
- [How to run Rival Discussions in your chat?](https://help.rivaltech.io/en/articles/14500589-how-to-run-rival-discussions-in-your-chat.md): Setting up redirect and passing data to Qualzy
- [How to return participants from Qualzy to a Rival chat?](https://help.rivaltech.io/en/articles/14501740-how-to-return-participants-from-qualzy-to-a-rival-chat.md): Setting up the return and passing data back to Rival

## ChatHub

- [Chathub](https://help.rivaltech.io/en/articles/11037884-chathub.md): Navigating chathub and chathub functions

## Settings

- [Chat Menu Builder](https://help.rivaltech.io/en/articles/15452427-chat-menu-builder.md): How to set up chat actions menu?

## Scripting

- [Syntax](https://help.rivaltech.io/en/articles/10280466-syntax.md)
- [Basic Functions](https://help.rivaltech.io/en/articles/10290077-basic-functions.md)
- [Chat Functions](https://help.rivaltech.io/en/articles/10290389-chat-functions.md)
- [API functions](https://help.rivaltech.io/en/articles/11819411-api-functions.md)
- [Accessing Question Data](https://help.rivaltech.io/en/articles/10302117-accessing-question-data.md)
- [Accessing Hidden and Input Variables](https://help.rivaltech.io/en/articles/10302185-accessing-hidden-and-input-variables.md)
- [Accessing Profile Attributes](https://help.rivaltech.io/en/articles/10302189-accessing-profile-attributes.md)
- [Accessing participant id and external identifier](https://help.rivaltech.io/en/articles/11833711-accessing-participant-id-and-external-identifier.md)
- [Access Quota data](https://help.rivaltech.io/en/articles/11795364-access-quota-data.md)
- [Assigning Value To Hidden Variables](https://help.rivaltech.io/en/articles/10302685-assigning-value-to-hidden-variables.md)
- [Assigning Value To Profile Attributes](https://help.rivaltech.io/en/articles/10302699-assigning-value-to-profile-attributes.md)
- [Recipes](https://help.rivaltech.io/en/articles/10302711-recipes.md)
- [Debugging scripts in preview](https://help.rivaltech.io/en/articles/10761484-debugging-scripts-in-preview.md)

## Reward Points

- [Reward points feature overview](https://help.rivaltech.io/en/articles/10478570-reward-points-feature-overview.md): Overview of the feature
- [Step 1: How to Manually Create Contacts and Import Points Data in BHN](https://help.rivaltech.io/en/articles/10203468-step-1-how-to-manually-create-contacts-and-import-points-data-in-bhn.md)
- [Step 2: Select / update reward points for a chat](https://help.rivaltech.io/en/articles/10203337-step-2-select-update-reward-points-for-a-chat.md)
- [Step 3: Create New Application on Rival](https://help.rivaltech.io/en/articles/10203303-step-3-create-new-application-on-rival.md)
- [Step 4: Create a Zap to Integrate Rival with BHN](https://help.rivaltech.io/en/articles/10203351-step-4-create-a-zap-to-integrate-rival-with-bhn.md)
- [How to set up API integration with BHN](https://help.rivaltech.io/en/articles/12329182-how-to-set-up-api-integration-with-bhn.md)

## Rival Compatibility 

- [Whitelisting Rival Websites](https://help.rivaltech.io/en/articles/10478609-whitelisting-rival-websites.md): Whitelist URL for smooth experience
- [Locale Support](https://help.rivaltech.io/en/articles/10478619-locale-support.md): Locale language supported by Rival
- [Supported Browsers, OS & Resolutions](https://help.rivaltech.io/en/articles/10509593-supported-browsers-os-resolutions.md)
- [Accessibility Standards Policy](https://help.rivaltech.io/en/articles/11459888-accessibility-standards-policy.md)

## Rival AI features

- [Tone Suggestions](https://help.rivaltech.io/en/articles/10280090-tone-suggestions.md)
- [Insight Summarizer](https://help.rivaltech.io/en/articles/10280182-insight-summarizer.md)
- [Smart Probe: Technical Reference](https://help.rivaltech.io/en/articles/15665943-smart-probe-technical-reference.md): How probing logic, content controls, and scoring behave at runtime

## SSO

- [How to set up SSO for your Organization](https://help.rivaltech.io/en/articles/10438667-how-to-set-up-sso-for-your-organization.md)

## User Management

- [How do I create a new user?](https://help.rivaltech.io/en/articles/10504352-how-do-i-create-a-new-user.md): Creation and deletion of user accounts
- [User Roles and Permissions](https://help.rivaltech.io/en/articles/10504406-user-roles-and-permissions.md)
- [Managing Users & Granting Access in a Research Domain](https://help.rivaltech.io/en/articles/10729974-managing-users-granting-access-in-a-research-domain.md): How do I manage a user and update their permissions?

## Support

- [Platform Support Response Times](https://help.rivaltech.io/en/articles/12068811-platform-support-response-times.md)
- [Member Support Options](https://help.rivaltech.io/en/articles/12526182-member-support-options.md)
- [How do I report an issue?](https://help.rivaltech.io/en/articles/15197264-how-do-i-report-an-issue.md)